Eco-certified hotel with 3 restaurants and a sauna This smoke-free hotel features 3 restaurants, an indoor pool, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe, and self parking. Housekeeping is available on request. The Westin Grand Frankfurt offers 372 accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. 46-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads.
In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 3 pm; check-in end time: 5:30 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for eur 70 per night.
Payment Policy
Fee for buffet breakfast: approximately eur 38 per person fee for in-room wireless internet: eur 14.50 per 24-hour period (rates may vary) fee for in-room wired internet: eur 14.50 per 24-hour period (rates may vary) covered self parking fee: eur 37.00 per day pet fee: eur 25 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: eur 70 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total (up to 40 lbs per pet) food and water bowls are available pets allowed for an extra charge of eur 25 per accommodation, per night service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Alison
Sep 11, 2025 05:30:40 AM
Review Score:
10
Summary: Excellent services from staff, very comfortable rooms and high quality ammenities
See All Reviews
Reviews
Alison
Sep 11, 2025 05:30:40 AM
Review Score:
10
Summary: Excellent services from staff, very comfortable rooms and high quality ammenities
Orjana
Aug 27, 2025 06:23:03 PM
Review Score:
10
Summary: Amazing
Bernadette
Aug 4, 2025 11:59:55 PM
Review Score:
10
Summary: My family and I stayed for 2 nights while visiting a friend in Frankfurt. The place is located near shopping and restaurants. The hotel has great amenities-gym and indoor pool. What a mostly appreciate is that they’d allow us to check-in earlier. Thank you for the hospitality.
Alvin
Aug 1, 2025 09:32:49 PM
Review Score:
8
Summary: Overall, I had a great experience during my stay at the hotel—the staff were friendly and helpful, and the facilities met expectations. However, I would like to bring to your attention a disappointing interaction with one of your employees that affected the otherwise positive impression.
Your hotel offers valet parking, and I was informed that this service is available onsite. The necessary arrangements, including ticketing and car key collection, are clearly in place. However, on multiple occasions when it was this particular staff member’s turn to assist, he insisted—rather abruptly—that valet parking was not available and told me to park my car myself. This was contrary to the information I had received and inconsistent with the actions of his colleagues, who were actively providing valet service.
The employee in question is a tall South Asian man—the tallest among the valet team—who refused to share his name when asked. His manner was unprofessional: he raised his voice, repeatedly shook his head, and then walked around pretending to be busy while his teammates continued to assist other guests.
In a high-end hotel, such behavior is not acceptable. I trust this feedback will be taken seriously, as it does not reflect the otherwise high standard of service your establishment upholds.
Thank you for your attention.
Jul 17, 2025 03:55:36 AM
Review Score:
10
Summary: It's expensive but the price is worth it. You get a great product. Rooms are very clean, well kept, and nicely decorated. They are inviting, comfortable and cozy. There is a lot of attention to detail with the room and bathroom design.
Breakfast buffet is really nice, one of the best I've seen in Frankfurt. Staff is well dressed and have great hygiene. There's a lot of attention to detail, they certainly earned that 4th star.
Location is very good. It's only a few yards walk to a train station and a street tram station. There are lots of places for shopping in the plaza nearby. The area is very safe.
Veronica
Jul 11, 2025 12:13:27 AM
Review Score:
10
Summary: Excellent location, the pool is amazing ( I was traveling with kids so was good to have them have fun ) and the front desk staff is so helpful! Definitely we will come back
Michelle
Jul 8, 2025 07:49:50 PM
Review Score:
10
Summary: The hotel is well-maintained. The rooms are large and clean. The workout facility is large and has a lot of equipment. The staff is exceptional. Public transportation is close by and close to the main square.
Christoph
Jun 16, 2025 07:17:37 PM
Review Score:
10
Summary: We had a wonderful stay. Thank you!
Antonio
Jun 13, 2025 01:37:54 AM
Review Score:
10
Summary: Very nice hotell we will definitely go back!