Is this Hotel am Zoo pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel am Zoo?

Check-in time for Hotel am Zoo starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel am Zoo have a swimming pool?

No, this Hotel am Zoo does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel am Zoo?

Best-rates for the Hotel am Zoo starts from $65 per night with includes Restaurant, Guest Services, Entertainment, Child Friendly, Internet, Laundry, Accessibility, Fireplace/Heating, Balcony/Terrace, Security/Safety, Breakfast, Parking, Pet Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel am Zoo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel am Zoo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel am Zoo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel am Zoo?

Based on the information reported by the owner or manager, the Hotel am Zoo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel am Zoo?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel am Zoo | Hotel in Frankfurt

Name: Hotel am Zoo
Address: Ostend, Frankfurt, Hessen, Germany, DE
Price range: Prices for upcoming dates start at $65 per night
Rating: 7.6

| 7.6 (3433 Reviews) | Pet Friendly 6 Bathrooms 14 Guests

Hotel in Ostend, Frankfurt

This 3-star hotel in central Frankfurt lies next to Frankfurt's zoo and opposite Zoo underground station. It offers a daily breakfast buffet. All rooms at the Hotel am Zoo come with satellite TV. They feature views of either the zoo or Frankfurt’s skyline. Wi-Fi internet is available throughout the building for free.

Hotel am Zoo is located in Frankfurt.

This 72 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Pet Friendly, Balcony/Terrace, and several others. This is a 3 star rated property and has over 3433 reviews with the average score of 7.6 . Coming to Frankfurt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 72 Bedrooms Hotel if you want to learn more about this place in Frankfurt. These details are authentic, as they are provided by our partner, booking.com.

This Hotel am Zoo in Frankfurt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel am Zoo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Parking

Pet Friendly

Balcony/Terrace

Accessibility

Security/Safety

Fireplace/Heating

Restaurant

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Fruit

Wine/Champagne

Coffee house on site

Kid-friendly buffet

Parking

Private Parking

Parking

Parking on site

General

Smoke-free property

Wifi in all areas

Heating

Pet friendly

Safe

Non-smoking rooms

Elevator

Hypoallergenic room available

Guest Services

Vending machine (snacks)

Packed lunches

Vending machine (drinks)

Ironing service

Laundry

Baggage storage

Invoice provided

Internet

Internet

Wifi

Free Wifi

Outdoors

Terrace

Security/Safety

Smoke alarms

Fire extinguishers

CCTV in common areas

CCTV outside property

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation disinfected between stays

Food can be delivered to guest accommodation

Physical distancing in dining areas

Breakfast to-go containers

Face masks for guests available

Hand sanitizer in guest accommodation and common areas

First aid kits available

Staff follow all safety protocols as directed by local authorities

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Physical distancing rules followed

Transportation/Shuttle

Public transit tickets

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are allowed upon request and charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.06

Location:

8.91

Staff:

8.74

Facilities:

7.09

Comfort:

7.43

Cleanliness:

7.71

Stuart

Dec 14, 2025 08:00:00 AM

Review Score: 6

USA

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Location

Negative: Room was shabby, lighting bad for reading and very loud at night with slamming doors and loud neighbors.

Summary: Not sure i would stay there again

See All Reviews

Room Arrangement

Room Info	Facilities
Comfort Double Room Room Type: Double Room Size: 20 m² 1 Queen bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Body soap, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Heating, Key access, Trash cans, Safe, Iron, Fan Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Desk View City view, Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Non-feather pillow, Socket near the bed, Adapter, Hypoallergenic pillow
Suite Room Type: Suite Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Minibar Bathroom Private bathroom, Body soap, Shampoo, Bathrobe, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower, Bathtub General Heating, Key access, Trash cans, Safe, Iron, Fan Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Sofa, Sitting area, Desk View City view, Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Non-feather pillow, Socket near the bed, Clothes rack, Adapter, Hypoallergenic pillow
Single Room Room Type: Single Room Size: 14 m² 1 Twin bed(s) Bed	Bathroom Private bathroom, Body soap, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Carpeted, Heating, Hypoallergenic, Key access, Trash cans, Safe, Iron, Fan Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk Bedroom Wardrobe or closet, Linens, Childrens' cribs View City view, Quiet street view, Inner courtyard view Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Hypoallergenic pillow, Adapter
Double Room Room Type: Double Room Size: 18 m² 2 Twin bed(s) Bed	Bathroom Private bathroom, Body soap, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower, Bathtub General Carpeted, Heating, Hypoallergenic, Key access, Trash cans, Safe, Iron, Fan Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Living Area Desk View City view, Quiet street view, Inner courtyard view, View Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Fold-up bed, Non-feather pillow, Socket near the bed, Sofa bed, Adapter, Hypoallergenic pillow
Comfort Single Room Room Type: Single Room Size: 18 m² 1 Twin bed(s) Bed	Bathroom Private bathroom, Body soap, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Hypoallergenic, Heating, Key access, Trash cans, Safe, Iron, Fan Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Patio Living Area Desk Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Hypoallergenic pillow, Adapter View Inner courtyard view
Double Room with Balcony Room Type: Double Room Size: 18 m² 2 Twin bed(s) Bed	Bathroom Private bathroom, Body soap, Shampoo, Hairdryer, Toilet, Toilet paper, Shower, Free toiletries, Towels, Bathtub or shower General Hypoallergenic, Heating, Key access, Trash cans, Safe, Iron, Fan Media & Technology TV, Flat-screen TV, Telephone Services Wake-up service/Alarm clock, Wake-up service Outdoors Balcony, Patio Living Area Desk Bedroom Wardrobe or closet, Linens, Childrens' cribs Accessibility Upper floors accessible by elevator, Accessible by elevator Room Amenities Socket near the bed, Non-feather pillow, Hypoallergenic pillow, Adapter View Inner courtyard view

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Hotel am Zoo | Hotel in Frankfurt

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Hotel in Ostend, Frankfurt

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