Crowne Plaza Hamburg - City Alster by IHG | Hotel in Hamburg

9.0 (1008 Reviews) |  1 Bathroom
Hohenfelde Hotel | Crowne Plaza Hamburg - City Alster by IHG

Hotel in Hohenfelde, Hamburg

Waterfront hotel with a 24-hour health club and a 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service, and conference space.
Change of towels is available on request.
Crowne Plaza Hamburg - City Alster by IHG offers 291 accommodations with safes and complimentary bottled water. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Toilet paper
  • Private bathroom
  • Soap
  • Towels
  • Shampoo
Bedroom
  • Bed sheets
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofing
  • Energy-saving switches
  • Iron/ironing board
  • Desk
  • Connecting rooms available
  • Laptop-friendly workspace
  • Desk chair
  • Water-efficient toilets only
  • Phone
Breakfast
  • 24-hour room service
  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 28.50 per person
  • 1 bar
  • 1 restaurant
  • Free bottled water
  • Coffee/tea maker
  • Electric kettle
Parking
  • Electric car charging station on site
  • Street parking available
  • Secured covered self parking on site (EUR 29 per night)
  • Wheelchair-accessible parking and van parking available
  • Offsite parking available (EUR 29 per night)
  • Height restrictions apply for onsite parking
Accessibility
  • Wheelchair-accessible van parking
  • Elevator door width (inches): 39
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair-accessible lounge
  • Area rugs in room
  • Wheelchair-accessible registration desk height (inches): 39
  • Hardwood flooring in room
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Stairway handrail height (inches): 39
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Smooth flooring in public areas
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible parking
Activities
  • Canoeing
  • Boat tours
  • Kayaking
  • Sailing
  • Swimming
  • Bicycle rentals
  • Hiking/biking trails
  • Bike parking
  • 24-hour health club
  • Billiards/pool table
Entertainment
  • Satellite channels
  • 42-inch TV
General
  • Meeting rooms - 9
  • Conference space (5651 square feet)
  • Banquet hall
  • Front-desk safe
  • Elevator
  • Vending machine
  • English
  • German
  • Smoke-free property
  • Renovated entire property - November 2019
  • Vegan dining options
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Couples dining
  • No plastic drinking straws
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • At least 80% lighting from LEDs
Guest Services
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds
  • Snack bar/deli
  • Tour/ticket assistance
  • Laundry facilities
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Multilingual staff
  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Change of towels (on request)
Internet
  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 28.50 per person covered self parking fee: eur 29 per night nearby parking fee: eur 29 per night pet fee: eur 15 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

Reviews

Ulrich
Oct 21, 2025 01:43:46 PM
Review Score:   10
Summary: The hotel is very comfortable, conveniently located within short 10 min walk of the U Bahn, and in a upscale walkable safe neighborhood. Service is very good. It was very busy when we visited in October, we had to wait to be seated at breakfast. They suggest „less crowded“ times, but seemed to be the same regardless. Exercise room has dumbbells, weight machine, elliptical and treadmill. All in excellent condition, but also popular. Overall, it’s a very good choice, just be prepared for the crowds. We would stay there again.
See All Reviews

Room Arrangement

Room Info Facilities
Premium Room, 1 King Bed
Room Size: 258 square feet m2
1 King Bed
Premium Room, 1 King Bed

General

Number of living rooms 0, Square feet - 258, Ping - 7, Shower only, Rainfall showerhead, Square meters - 24, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed
Room Size: 205 square feet m2
1 King Bed
Standard Room, 1 King Bed

General

Square feet - 205, Number of living rooms 0, Ping - 6, Square meters - 19, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Junior Suite, 1 King Bed
Room Size: 377 square feet m2
1 King Bed
Junior Suite, 1 King Bed

General

Number of living rooms 0, Number of bedrooms - 0, Ping - 11, Shower only, Square feet - 377, Rainfall showerhead, Square meters - 35, Bed count minimum 1, Bed count maximum 1
Premium Room, 1 King Bed (Alster View)
Room Size: m2
1 King Bed
Premium Room, 1 King Bed (Alster View)

General

Number of living rooms 0, Partial lake view, Number of bedrooms - 0, Shower only, Rainfall showerhead, Extra bed count 0, Bed count minimum 1, Bed count maximum 1
Family Room, Multiple Beds (Premium)
Room Size: m2
2 King Bed and Twin Bunk Bed
Family Room, Multiple Beds (Premium)

General

Shower only, Rainfall showerhead, Bed count maximum 3, Bed count minimum 3
Standard Room
Room Size: 237 square feet m2
1 Twin Bed
Standard Room

General

Square feet - 237, Ping - 7, Bathtub or shower, Bed count minimum 1, Bed count maximum 1, Square meters - 22
Standard Room, 1 King Bed (Alster View)
Room Size: 226 square feet m2
1 King Bed
Standard Room, 1 King Bed (Alster View)

General

Square meters - 21, Number of living rooms 0, Partial lake view, Square feet - 226, Number of bedrooms - 0, Ping - 6, Shower only, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Room, 2 Twin Beds
Room Size: 237 square feet m2
2 Twin Beds
Standard Room, 2 Twin Beds

General

Square feet - 237, Ping - 7, Bathtub only, Extra bed count 0, Bed count minimum 2, Square meters - 22, Bed count maximum 2
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Nightly rates from:
USD109
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