Is this Steigenberger Hotel Hamburg pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Steigenberger Hotel Hamburg have a swimming pool?

No, this Steigenberger Hotel Hamburg does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Steigenberger Hotel Hamburg?

Best-rates for the Steigenberger Hotel Hamburg starts from $209 per night with includes Bedding/Linens, Spa, Restaurant, Breakfast, Parking, TV, Business Services, Guest Services, Child Friendly, Wheelchair Accessible, Wellness Facilities, Bar, Toiletries, Kitchen, Laundry, Air Conditioner, Accessibility, Security/Safety, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Steigenberger Hotel Hamburg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Steigenberger Hotel Hamburg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Steigenberger Hotel Hamburg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Steigenberger Hotel Hamburg?

Based on the information reported by the owner or manager, the Steigenberger Hotel Hamburg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Steigenberger Hotel Hamburg?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Steigenberger Hotel Hamburg | Hotel in Hamburg

9.0 (1003 Reviews) | 1 Bathroom

Neustadt Hotel | Steigenberger Hotel Hamburg

Hotel in Neustadt, Hamburg

Luxury Hamburg hotel connected to the convention center, steps from Neuer Wall
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and 24-hour room service are onsite.
Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas and include desk chairs. Pillowtop beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Toilet paper

Bathrobes

Hair dryer

Toothbrush and toothpaste (on request)

Soap

Designer toiletries

Shampoo

Electronic bidet

Bedroom

Pillow menu

Pillow-top mattress

Air conditioning

Down comforter

Hypo-allergenic bedding

Bed sheets

Recycling

Safe

Separate sitting area

Connecting rooms available

Desk

Desk chair

Water-efficient showers only

Iron/ironing board

Office

LED light bulbs

Bulk dispenser for toiletries

Water-efficient toilets only

Slippers

Energy-saving switches

Phone

Soundproofing

Breakfast

Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 35 per person

24-hour room service

2 restaurants

1 bar

Electric kettle

Minibar

Espresso maker

Coffee/tea maker

Free bottled water

Parking

Self parking on site (EUR 38 per day; includes in/out privileges)

Height restrictions apply for onsite parking

Wheelchair-accessible parking available

Accessibility

Elevator door width (inches): 47

Hand-held showerhead

1 on-site accessible parking spaces

Stair-free path to entrance

Wheelchair-accessible registration desk height (inches): 39

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Well-lit path to entrance

Wheelchair-accessible parking

Wheelchair-accessible public washroom

Elevator

Wheelchair-accessible registration desk

Wheelchair-accessible concierge desk

Wheelchair-accessible restaurant

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path of travel

Activities

Bicycle rentals

Sailing

24-hour fitness center

Shopping mall

Full-service spa

Bicycle rentals

Designer stores

Entertainment

Satellite channels

49-inch LED TV

General

Meeting rooms - 10

Front-desk safe

ATM/banking services

Newspapers in lobby

Elevator

Vending machine

Ballroom

Banquet hall

German

English

Vegan dining options

Biodegradable coffee stirrers

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

At least 80% organic food

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

Reusable cups only

Vegetarian dining options

No plastic soda bottles

Smoke-free property

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Babysitting (surcharge)

Laundry facilities

Soundproofed rooms

Luggage storage

Multilingual staff

Concierge services

Porter/bellhop

Daily housekeeping

Dry cleaning service

Tour/ticket assistance

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi and wired Internet

Spa

Sauna

Steam room

Spa open daily

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for eur 45.0 per day.

Payment Policy

Fee for buffet breakfast: approximately eur 35 per person self parking fee: eur 38 per day (in/out privileges) pet fee: eur 40 per pet, per day service animals are exempt from fees rollaway bed fee: eur 45.0 per day towels fee: eur 0 per accommodation, per night (or guests may bring their own) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Food and water bowls are available pets allowed for an extra charge of eur 40 per pet, per day service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Scott

Jan 30, 2026 10:59:25 PM

Review Score: 10

Summary: Great location, very helpful staff. Hotel was very clean and modern.

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room Room Size: 323 square feet m² 2 Twin Beds 1 King Bed	General Ping - 9, Wheelchair-width doorways, Number of bedrooms - 1, Doorway wheelchair width (centimeters) - 118, Low bed height (inches) - 26, Square feet - 323, Lowered locks/deadbolt, Low counters/sink height (centimeters) - 165, Square meters - 30, No rollaway/extra beds, Low-height bed, Bed count minimum 1, Low desk height (centimeters) - 165, Grab bar - in shower, Area rug/s in room, Low-height counters/sink, Low-height desk, Low bed height (centimeters) - 65, Low desk height (inches) - 65, Bathtub or shower, Wheelchair accessible, Lowered peephole/view port in door, Shower grab bar height (inches) - 65, Shower grab bar height (centimeters) - 165, Private bathroom, Deep soaking bathtub, Doorway wheelchair width (inches) - 46, No cribs (infant beds), Low counters/sink height (inches) - 65, Rainfall showerhead, City view, Bed count maximum 2
Superior Room (Riverside) Room Size: 366 square feet m² 1 King Bed 2 Twin Beds	General Area rug/s in room, Number of bedrooms - 1, Bathtub or shower, Square feet - 366, Canal view, Square meters - 34, Ping - 10, Private bathroom, Deep soaking bathtub, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Deluxe Room Room Size: 441 square feet m² 2 Twin Beds 1 King Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Area rug/s in room, Shower only, Ping - 12, Canal view, Extra bed count 1, Square feet - 441, Number of bathrooms - 1, Free cribs/infant beds, Square meters - 41, Private bathroom, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Deluxe Suite Room Size: 926 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Area rug/s in room, Number of bedrooms - 1, Canal view, Heated floor, Number of bathrooms - 1, Square meters - 86, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Ping - 26, No cribs (infant beds), Square feet - 926, Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Junior Suite Room Size: 517 square feet m² 1 King Bed	General Square feet - 517, Area rug/s in room, Number of bedrooms - 1, Square meters - 48, Canal view, Heated floor, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Ping - 15, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Presidential Suite Room Size: 1981 square feet m² 1 King Bed 2 Twin Beds	General Number of living rooms 0, Square meters - 184, Hardwood flooring in room, Fireplace, Number of bedrooms - 1, Ping - 56, Canal view, Heated floor, Number of bathrooms - 1, Private bathroom, Square feet - 1981, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 2
Superior Suite Room Size: 764 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 764, Area rug/s in room, Number of bedrooms - 1, Canal view, Heated floor, Number of bathrooms - 1, Ping - 21, Private bathroom, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Square meters - 71, No cribs (infant beds), Rainfall showerhead, Bed count minimum 1, Bed count maximum 1