Prince Regent Hotel Excel London | Hotel in London

8.1 (1601 Reviews) |  7 Bathrooms  17 Guests
Custom House Hotel | Prince Regent Hotel Excel London

Hotel in Custom House, London

This hotel is located less than 5 minute walk away from the Excel Exhibition Center and less than a 5 minutes’ drive from London City Airport. Canary Wharf is a 10-minute drive away and the Prince Regent Dockland Light Rail Station is a 5-minute walk away. The hotel offers free, limited private parking and free Wi-Fi access. Each room has a power shower in the bathroom. A flat-screen satellite TV is included in each neutrally decorated room. A hairdryer and tea and coffee making facilities are also provided. Some rooms have a balcony. Full English breakfasts are served in the brightly furnished dining room. Room service and a 24-hour front desk are available. The O2 Arena is within 10 minutes’ drive of Prince Regent Hotel Excel London. Canning Town Underground Rail Station is 5 minutes' taxi ride away. London Liverpool Street can be reached after a 20-minute tube journey.

Prince Regent Hotel Excel London is located in London.

This 33 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Wheelchair Accessible, Fireplace/Heating, and several others. This is a good star rated property and has over 1601 reviews with the average score of 8.1 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 33 Bedrooms Hotel if you want to learn more about this place in London. These details are authentic, as they are provided by our partner, booking.com.

This Prince Regent Hotel Excel London in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Prince Regent Hotel Excel London”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Parking
Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Fireplace/Heating
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Fruit
Kitchen
  • Shared kitchen
Parking
  • Free parking
  • Street parking
  • Parking
  • Private Parking
  • Parking on site
General
  • Smoke-free property
  • Facilities for disabled guests
  • Non-smoking rooms
  • Safe
  • Heating
  • Wifi in all areas
  • Soundproof rooms
  • Family rooms
  • Designated smoking area
  • Elevator
Guest Services
  • 24-hour front desk
  • Daily housekeeping
  • Shared lounge/TV area
  • Fax/Photocopying
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • Invoice provided
Internet
  • Free Wifi
  • Internet
  • Wifi
Security/Safety
  • Fire extinguishers
  • Key access
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • CCTV in common areas
  • 24-hour security
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areas
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Contactless check-in/out
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
  • Cashless payment available

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Partially refundable
Pet Policy
Pets are not allowed

The property may place a pre-authorization on the card at the time of booking, the card used at the time of booking must be presented on arrival, alongside photo id, group bookings of 5 rooms or more will be charged 25% upon booking which is nonrefundable, late check-out after 12:00 is subject to availability by prior arrangement with the property. a gbp 10 fee per hour applies.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.78
Location:
7.98
Staff:
9.03
Facilities:
7.86
Comfort:
8.14
Cleanliness:
8.21
Jennifer
Jul 21, 2026 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 14 m2
1 Full bed(s) Bed
Standard Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Bathtub or shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Soundproof, Carpeted, Fan, Smoke Alarm, Heating, Iron, Trash cans

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view
Standard Twin Room
Room Type: Twin
Room Size: 13 m2
2 Twin bed(s) Bed
Standard Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Soundproof, Carpeted, Fan, Smoke Alarm, Heating, Iron, Trash cans

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view
Standard Triple Room
Room Type: Triple
Room Size: 20 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed
Standard Triple Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Bathtub or shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Soundproof, Carpeted, Fan, Smoke Alarm, Heating, Iron, Trash cans

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view
Standard Single Room
Room Type: Single
Room Size: 10 m2
1 Twin bed(s) Bed
Standard Single Room

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Soundproof, Carpeted, Fan, Smoke Alarm, Heating, Iron, Trash cans

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view
Superior Double Room with Balcony
Room Type: Double
Room Size: 16 m2
1 Full bed(s) Bed
Superior Double Room with Balcony

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Bathtub or shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

General

Soundproof, Carpeted, Fan, Smoke Alarm, Safe, Heating, Iron, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, TV

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view
Standard Double Room- Annex Building (30 seconds walk from main building)
Room Type: Double
Room Size: 12 m2
1 Full bed(s) Bed
Standard Double Room- Annex Building (30 seconds walk from main building)

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Bathtub or shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

General

Soundproof, Carpeted, Fan, Smoke Alarm, Safe, Heating, Iron, Trash cans

Media & Technology

Flat-screen TV, Satellite channels, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view
Standard Single Room- Annex Building (30 seconds walk from main building)
Room Type: Single
Room Size: 10 m2
1 Twin bed(s) Bed
Standard Single Room- Annex Building (30 seconds walk from main building)

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Free toiletries, Shower, Toilet, Toilet paper, Shampoo, Towels, Hairdryer, Guest bathroom, Shower cap

Media & Technology

Flat-screen TV, Satellite channels, TV

General

Soundproof, Carpeted, Fan, Smoke Alarm, Heating, Iron, Trash cans

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Room amenities

Socket near the bed, Non-feather pillow

View

Quiet street view

FAQ's

Is this Custom House hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Custom House hotel?

Check-in time for Custom House hotel starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Custom House hotel have a swimming pool?

No, this Custom House hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Custom House hotel?

Best-rates for the Custom House hotel starts from $202 per night with includes Internet, Kitchen, Parking, Accessibility, Security/Safety, Entertainment, Child Friendly, Designated Smoking Area, TV, Wheelchair Accessible, Fireplace/Heating, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Custom House hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Custom House hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Custom House hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Custom House hotel?

Based on the information reported by the owner or manager, the Custom House hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Custom House hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD202
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