Hotel Zoo Berlin | Hotel in Berlin

9.2 (840 Reviews) |  1 Bathroom
West Berlin Centre Hotel | Hotel Zoo Berlin

Hotel in West Berlin Centre, Berlin

Pet-friendly hotel with a rooftop terrace connected to the convention center in Berlin
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace, and self parking.
Housekeeping is available on request.
Hotel Zoo Berlin offers 141 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for eur 60 per day. cribs (infant beds) are available for eur 60 per day.
Payment Policy
Fee for buffet breakfast: approximately eur 45 for adults and eur 45 for children self parking fee: eur 35 per day pet fee: eur 20 per pet, per day (maximum eur 80 per stay) service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) housekeeping is available for an additional fee crib (infant bed) fee: eur 60 per day rollaway bed fee: eur 60 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets allowed for an extra charge of eur 20 per pet, per day (maximum eur 80 per stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: apple pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property please note that the grace bar is operated by the hotel until 8 pm, at which time access may be limited for hotel guests due to outsourcing. safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Olivier
Oct 15, 2025 12:40:49 AM
Review Score:   10
Summary: Very good stay, I have enjoyed it. just 2 things that could have been improved : 1) the former guest was a smoker , I have opened the windows when I arrived. 2) the safe was not working. Retrieving error when input my code. Tried 4 times then abandoned. I didn’t take time to mention it at reception. I am sure theiy would have fixed it immediately.
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