H15 Palace, a Luxury Collection Hotel, Krakow | Hotel in Krakow

| 9.4 (2148 Reviews) |   Pet Friendly  1 Bathroom  10 Guests
Stare Miasto Hotel | H15 Palace, a Luxury Collection Hotel, Krakow

Hotel in Stare Miasto, Krakow

Located in Krakow and with St. Florian's Gate reachable within a 6-minute walk, H15 Palace, a Luxury Collection Hotel, Krakow has concierge services, non-smoking rooms, a garden, free WiFi throughout the property and a bar. Offering a restaurant, the property also has a fitness center, as well as an indoor pool and a sauna. The property provides room service, a 24-hour front desk and organizing tours for guests. Guests at the hotel can enjoy a buffet breakfast. H15 Palace, a Luxury Collection Hotel, Krakow offers 5-star accommodations with a hot tub. Popular points of interest near the accommodation include Krakow Central Station, Lost Souls Alley and St. Mary's Basilica. John Paul II International Kraków–Balice Airport is 11 miles from the property, and the property offers a paid airport shuttle service.

H15 Palace, a Luxury Collection Hotel, Krakow is located in Krakow.

This 70 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Balcony/Terrace, Sports/Activities, Guest Services, and several others. This is a 5 star rated property and has over 2148 reviews with the average score of 9.4 . Coming to Krakow and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 70 Bedrooms Hotel if you want to learn more about this place in Krakow. These details are authentic, as they are provided by our partner, booking.com.

This H15 Palace, a Luxury Collection Hotel, Krakow in Krakow is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “H15 Palace, a Luxury Collection Hotel, Krakow”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Show more

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking
Accessibility
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Lowered sink
Activities
  • Spa/Wellness packages
  • Fitness center
  • Facial treatments
  • Walking tours
  • Bike tours
  • Head massage
  • Body scrub
  • Tour or class about local culture
  • Neck massage
  • Indoor pool (year-round)
  • Body treatments
  • Back massage
  • Hot tub/Jacuzzi
  • Fitness
  • Full-body massage
  • Spa facilities
  • Spa
  • Hand massage
  • Temporary art galleries
  • Sauna
  • Foot massage
  • Indoor pool
  • Couples' massage
  • Massage
  • Locker rooms
  • Beauty services
  • Steam room
  • Hiking
  • Spa lounge/Relaxation area
General
  • Heating
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
  • Pet friendly
Guest Services
  • Pet basket
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • Dry cleaning
  • Airport shuttle
  • 24-hour front desk
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Private check-in/out
  • Room service
  • Pet bowls
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Special conditions
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

Children under 16 years old are welcome to use the wellness area daily from 7:00 am to 7:00 pm.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, when staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Reviews

Value for money:
9.1
Location:
9.84
Staff:
9.59
Facilities:
9.53
Comfort:
9.72
Cleanliness:
9.68
Linda
Dec 9, 2025 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Clean, beautiful
Negative: Nothing
Summary: Excellent hotel. Couldnt fault our stay
See All Reviews

Room Arrangement

Room Info Facilities
Classic King Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Bathroom

Toilet
Classic Twin Guest Room
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Bathroom

Toilet
Junior King Suite
Room Type: Suite
Room Size: 37 m2
Junior King Suite

Bathroom

Toilet
Twin Junior Suite
Room Type: Twin
Room Size: 37 m2
2 Twin bed(s) Bed

Bathroom

Toilet
King Suite
Room Type: Suite
Room Size: 45 m2

Bathroom

Toilet
Check Hotel Availability
Nightly rates from:
USD290
You will be redirected to  
Hot Deal - It has been viewed 56 times today
Not the right fit? Check out our other properties in Stare Miasto
Old Town, trendy Kazimierz, luxurious and spacious 2 bdrm, 2 bthrm, Apartment From US $146
         

Mr.Elegant - Old Town Luxurious Apartment From US $48
         

|
10.0 (2 Reviews)
Apartment
  • Parking
  • Child Friendly
  • Internet
2- bedroom Apartment near Main Market Square From US $555
         

Stay for Ukraine From US $44
         

|
10.0 (5 Reviews)
Apartment
  • Parking
  • Balcony/Terrace
  • Child Friendly
Voyage City Apartments From US $35
         

|
9.0 (984 Reviews)
Apartment
  • Wheelchair Accessible
  • Breakfast
  • Child Friendly
Designer Apt in the heart of Kraków From US $144
         

10.0 (20 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Enjoy! 92m2 From US $63
         

8.4 (62 Reviews)
Apartment
  • Air Conditioner
  • Breakfast
  • Child Friendly
The Elementos apartment From US $153
         

9.6 (12 Reviews)
Apartment
  • Air Conditioner
  • Pet Friendly
  • TV
right in the heart of old Krakow From US $140
         

9.8 (9 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Large Apartment with Kitchen in Krakow From US $762
         

8.0 (5 Reviews)
Apartment
  • TV
  • Security/Safety
  • Bedding/Linens
Masarska 11 | Prestige Apartment | Parking | Desk From US $136
         

10.0 (1 Review)
Apartment
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
Apartment III GrayFor2 Old Town Kraków From US $53
         

9.6 (4 Reviews)
Apartment
  • Parking
  • TV
  • Wheelchair Accessible
Rakowicka 22J | Remote Work Apartment | Parking From US $128
         

8.0 (1 Review)
Apartment
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
right in the center of the old Krakow From US $125
         

10.0 (2 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
KrakowForRent Florianska PopArt Apartment From US $111
         

New
Apartment
  • TV
  • Balcony/Terrace
  • Security/Safety
KrakowForRent Parrot Apartment From US $103
         

10.0 (1 Review)
Apartment
  • TV
  • Security/Safety
  • Bedding/Linens
Studio Ekstaza It consists of 1 bedroom with open kitchen. From US $43
         

Snow White 1 bdr Apart in Jewish quarter From US $108
         

9.6 (7 Reviews)
Apartment
  • Pet Friendly
  • TV
  • Security/Safety
Loft 1910 - Kazimierz Echoes From US $91
         

10.0 (46 Reviews)
Apartment
  • Air Conditioner
  • Parking
  • TV
Krakow's Most Outstanding, Very Large, Prime Stay Location From US $464
         

10.0 (13 Reviews)
Apartment
  • Air Conditioner
  • TV
  • Wheelchair Accessible