Cleopatra Palace Hotel | Resort in Arona

| 9.0 (1001 Reviews) |  1 Bathroom
El Madronal Resort | Cleopatra Palace Hotel

Resort in El Madronal, Arona

Beachfront resort with bars and spa services
An outdoor pool, a restaurant, and 2 bars/lounges are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a beach bar, a poolside bar, and a conference center are onsite.
Cleopatra Palace Hotel offers 431 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Arona resort provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available.
Pet Policy
Pets not allowed (service animals are welcome, and are exempt from fees)

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number h-38-4-0000346 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

nigel
Sep 3, 2025 05:32:20 PM
Review Score:   10
Summary: Staff were amazingly polite and helpful. Coffee at breakfast dreadful- buy a good cup for 2.50 at the pool bar at 1030 instead . Otherwise breakfast ok. Rooms are a bit dated but good size and perfectly ok. Would go back .
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